Privacy Policy

Last updated: April 23, 2026

1. Information We Collect

Account Information

When you access your license, we collect your email address and short-lived verification code metadata. License access does not require a password.

License Information

We store your license key, purchase details, device activations, and hardware fingerprints to enforce license limits and prevent abuse.

Payment Information

We use Stripe for payment processing. We never store your credit card information. Stripe handles all payment data securely.

Usage Data

We collect device IDs, hardware hashes, IP addresses, and app version information to validate licenses and prevent fraud.

2. How We Use Your Information

  • To verify license access requests
  • To process purchases and issue licenses
  • To validate license activations
  • To send transactional emails (license keys, receipts)
  • To provide customer support
  • To prevent fraud and abuse

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL) with encryption at rest. License access codes are short-lived and single-use.

4. Cookies and Analytics

We use cookies and similar technologies for analytics and session recordings. These are only enabled with your explicit consent.

Essential Cookies

Required for site functionality, including authentication sessions. These cannot be disabled.

Analytics (Optional)

With your consent, we collect page views, clicks, and scroll depth using PostHog. This helps us understand how visitors use our site and improve the experience.

Session Replay (Optional)

With your consent, we record browsing sessions using PostHog. All form inputs are masked automatically, and we apply PII filtering to redact emails and sensitive data. You can opt out at any time via the cookie settings.

Your Cookie Choices

You can manage your cookie preferences at any time. Analytics and session replay are disabled by default and only enabled if you choose to accept them.

5. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication
  • Stripe: Payment processing
  • Loops: Email delivery
  • PostHog: Analytics and session replay (with your consent)
  • Google/Discord: OAuth authentication (if you choose to use them)

6. Data Sharing

We do not sell your personal information. We only share data with third-party services necessary to provide our service (payment processing, email delivery).

7. Your Rights

You have the right to:

  • Access your personal data
  • Request data deletion
  • Export your data
  • Opt out of marketing emails (we don't send marketing emails)

8. Data Retention

We retain your account data as long as your account is active. License and purchase records are kept for legal and tax purposes even after account deletion.

9. Security

We use industry-standard security measures including encryption, secure authentication, and regular security audits. However, no system is 100% secure.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children.

11. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

12. Contact

For privacy concerns or data requests, contact: hello@vibesdj.io